Certificate IV Frontline Management

Program Code: BSB40807  l  CRICOS Course Code: 072713D

This qualification suits those individuals who aim to go into first line management in a wide range of organisational and industry contexts. It also suits people who have existing qualifications and technical skills in a given vocation or profession, yet require skills or recognition in supervisory functions. Typically, they would report to a manager.
At this level, frontline managers provide leadership and guidance to others and take responsibility for the effective functioning and performance of the team and its work outcomes.

- Duration: 22 weeks (including holidays)

- Intake Dates: July, Oct, Feb and April

- Enquiry Requirement: 

   • Completed Year 10 (or equivalent)
   • Minimum 5.0 IELTS score & above or equivalent (international students only)
   • Non-school leavers are selected according to their merit, vocational experience

     and previous study.

- Program Content:
  • Show leadership in the workplace
  • Implement operational plan
  • Monitor a safe workplace
  • Promote team effectiveness
  • Address customer needs
  • Promote products and services
  • Establish network
  • Establish effective workplace relationships
  • Develop work priorities
  • Implement continuous improvement

- Career Opportunities:

  • Coordinator
  • Leading Hand
  • Supervisor
  • Team Leader

Training will occur face-to-face, classroom style in full time mode. A range of assessment methods will be used to assess practical skills and knowledge, using various methods including written and/or oral questions, case studies, projects, reports, assignments and examinations.

- Course fee (indicative):
  • Tuition fee $AUD 6,500

  • Enrolment fee $AUD 200 + materials and resources

Note: Fees and charges subject to change in accordance with IIA’s review of fees annually.
Please refer to IIA’s refund/cancellation/deferment/suspension policies

- Pathways:

After achieving the BSB40807 Cerificate IV in Frontline Management, candidates may undertake

the BSB5107 Diploma of Management, or a range of other Diploma Qualifacations.

Fee schedule and timetable is available upon request.
ESOS framework is available electronically by DEEWR via www.deewr.gov.au